Frequently Asked Questions
Everything you need to know about your EMPIRE gear.
How long does shipping take for premium athletic gear?
Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for athletes who need their gear immediately.
What is the EMPIRE return policy?
We offer a 30-day trial period on all performance apparel and equipment. If you are not satisfied with the fit or function, you can return your items for a full refund, no questions asked.
How do I ensure I am ordering the correct size?
Each product page features a comprehensive 'Size & Fit' guide. We recommend measuring your chest, waist, and inseam to compare against our athletic-cut specifications.
Are EMPIRE products covered by a warranty?
Yes, all EMPIRE equipment and footwear come with a 1-year limited warranty against manufacturing defects to ensure you can train with absolute confidence.
Do you offer team or bulk discounts?
We provide specialized pricing for sports teams, gyms, and athletic organizations ordering 15 units or more. Please contact our sales team via the 'Bulk Orders' page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.